Elizabeth worked for several years in marketing agencies, focusing primarily on Meta social strategy but also working heavily with Google Ads, Pinterest, Taboola, Bing and more. She found a home at Marin Software and is continually excited by how the MarinOne product can enhance performance and automate many of the tasks she did by hand in her agency days. Outside of work, she spends as much time away from screens as possible running a small poultry farm in her backyard and enjoying active pursuits outdoors such as hiking, running, and yoga.
PPC Management is one of the most effective ways for a business to achieve positive ROI. In this article, we break down what PPC management is, why it’s important, and what kind of processes go with it. We wrap up with some opportunities to automate your PPC management (and why automation is an attractive option).
Let’s start by defining “PPC” as “pay per click”, which refers to the common pricing model of digital advertising publishers constrained by the advertiser’s overall budget. PPC Management is the process of organizing, managing, and optimizing the PPC budget to achieve optimal performance.
This definition is extremely basic, as the practice of managing PPC encompasses a myriad of tasks that result in the efficient spend of the budget toward a company’s goal. These goals are typically related to awareness or ROI. While PPC is one of the best ways to improve ROI, it can take a lot of time, effort, and testing to produce optimal results. This is why many advertisers go the route of hiring a PPC agency and/or leveraging automation (more on this later).
Simply put: effective PPC Management can help you reach your business goals. Done properly, PPC Management is a game changer for businesses large and small.
The PPC management process includes many parts, some of which a business might opt to take on internally. There are many great resources for learning the ropes of PPC management (check out this guide from HubSpot), but sometimes it’s best to bring in a professional to get the most out of your time and advertising investment.
Some common tasks typically included with PPC Management are:
As you might imagine, the tasks above can take a considerable amount of time and effort. While there are some tasks that can be outsourced to agencies, there are others that can be easily managed through automation.
One pillar of Marin Software’s offering is automation, saving businesses time and money on essential ppc management tasks.
Here are a few of the ways that Marin’s automation can help you with your ppc management strategy:
To learn more about opportunities for automation customized to your business, reach out to us!
Overcoming challenges from recent changes and resetting your sights on scaling centers on the common themes of simplicity and increasing liquidity. We’re sharing actionable and accessible changes you can make in your accounts today to improve your outcomes.
These changes are fairly universal in application, but if you’re a current Marin Software client you can also get personalized recommendations from your dedicated expert account team.
All new ad sets, or those that are treated as new by the system because their learning phase has been reset by a significant edit, start out in ‘Learning’. This isn’t necessarily a bad stage to be in - all ad sets will spend some time in learning, and typically anything less than 20% of spend (overall) being in learning is fine and won’t negatively impact performance. However, we want to spend as much of your campaign budget in an efficient way, and reduce time in Learning as much as possible. Simplification and consolidation are key to improving liquidity, in particular by moving spend past the Learning Phase more efficiently.
There are four key levers that impact the learning phase:
With all of this talk of simplification and liquidity, you may be wondering, can I simplify things too much? The answer is yes!
Sometimes consolidating activity too much can do more harm than good. Generally speaking you shouldn’t consolidate when:
When considering scaling strategies for the new normal, our common theme is to increase liquidity. Take these steps to get your accounts to a place to scale:
If you’re a Marin customer and would like more tailored recommendations, please reach out to your account manager for assistance. Our team members are seasoned experts in social advertising and can help you create a personalized scaling strategy.
Marin social customers also enjoy time saving tools such as bulk uploading, bulk ad creation, and unified reporting. If you’re interested in learning more about Marin’s social capabilities, please reach out to us today.
It’s no secret that the social advertising ecosystem (and the rest of the world) looks much different than it did just a few years ago. We know that many advertisers are searching for direction as they learn to navigate the constantly evolving landscape.
Understanding how the Facebook ad auction works is the first step to adaptation. The ad auction formula consists of components that advertisers can leverage to increase their ad performance in the auction. The formula itself is a linear relationship between all components, making it easier to understand and predict how each variable will affect outcomes.
When advertisers create ads, they tell us who they want to show their ads to by defining a target audience. A person can fall into multiple target audiences. For example, one advertiser targets women who like skiing, while another advertiser targets all skiers who live in California. The same person (in this case, a female skier who lives in California) could fall into the target audience of both advertisers. When there's an opportunity to show someone an ad, the ads with a target audience that the person belongs to are eligible to compete in the auction.
To ensure that the winning ad maximizes value for both people and businesses, the winner of the auction is the ad with the highest total value. The total value is a combination of 3 major factors connected by the formula below:
Together, estimated action rates and ad quality measure ad relevance. Because these are components of the auction, an ad that’s more relevant to a person could win an auction against ads with higher bids.
Because the ad auction and ad delivery system behave like a supply-and-demand system, there are seasonal fluctuations and ecosystem changes that will affect the outcomes and costs of ad performance. There are two main causes of CPM fluctuations you may have experienced before:
A positive economic event illustrates the typical inverse relationship between supply and demand. When supply (usership and user behavior) remains constant but we see advertisers competing for user attention by raising budgets, this leads to a flat level of impressions and thereby a higher cost per impression (impacting CPMs).
A relatable example of seasonality for advertisers is the holiday season. During this time, we see both supply and demand move as users are more actively searching for gifts to purchase, while advertisers are also spending more to capture this increased intent. In this example, purchases are likely to increase while CPAs remain constant.
A negative economic event in this example moves both the supply and demand curves. If users are spending more time on Facebook, the supply rises. But concerned advertisers also typically pull back spend during a negative economic event, pushing down demand. This resulted in increased impressions at a lower cost per impression, and subsequently lower CPM.
In part two of our collaboration, we’ll apply these concepts to strategies advertisers can use to structure for scale. Visit Meta for Business, for more information on the ad auction and delivery system.
E-commerce has had a long hot summer, but some experts say that winter has finally arrived. We’ve seen stock valuations for major retailers plummet and layoffs increasing in frequency, leaving businesses wondering if pandemic-era predictions for permanently changed consumer behavior might just fall flat.
The e-commerce expansion initially came as a necessity in 2020 during the onset of the pandemic: retail locations closed or reduced hours, bread-winners spent more time at home, and everyone spent more time on their devices. E-commerce businesses saw unprecedented growth, and those that cashed in without dedicating time to a long-term game plan saw subsequent declines the following year.
A recent study by store equipment supplier Raydiant showed that 48% of customers prefer to shop in-store when given the choice between in-store and online. And 51% said that they spent most of their money in physical store locations. Now as we navigate surging inflation and economic uncertainty, businesses must adapt yet again to a changing landscape.
TL;DR: In-store shopping isn’t dead, and e-commerce businesses need to adapt to survive.
If you’re looking for adaptation inspiration, here are a few ideas:
One of the first things I look for in an advertising audit is some kind of retention strategy. While often overlooked in advertising, customer retention can be incredibly valuable.
If you’re on the fence, consider these stats from Outbound Engine:
Implementing a customer retention strategy can be simple and impactful. Some examples include:
Did you know that 73% of shopping carts are abandoned on desktop and 86% on mobile? Your business could be missing out on a lot of cash in those carts.
Some options to address cart abandonment include:
This may sound counterintuitive, but in today’s highly competitive e-commerce environment brands are expected to deliver more than just goods. Consider alternative on-brand ways to drive value for your customers (and be sure to capture their emails along the way).
For example, a cookware brand might email recipes that can be made using their products. An apparel brand might offer a quiz for new customers to find their perfect fit. An outdoors company might host an adventure giveaway. All of these examples serve the dual purpose of customer engagement and the opportunity to capture a contact.
The work isn’t done once you receive that email address though. Consider leveraging customer emails for digital retargeting strategies, email lifecycle marketing, and additional ways to add value to continue tending to your customer relationships.
Lastly, make sure the ads that you are running are driving conversions. There are many ways to do this, so we’ll list a few here:
An ad tech platform like MarinOne can help you to integrate your data, analyze your performance, and optimize your ad spend for the best possible results. Reach out for a free consultation and we’ll show you how!
Victoria’s Secret has undergone an evolution over the past several years, and part of that evolution is testing new opportunities. The ecommerce giant recently announced that it would break the tradition of direct selling only with an Amazon storefront. Fans of VS will now be able to shop roughly 120 Victoria’s Secret Beauty and Pink Beauty products on Amazon.
While a Victoria’s Secret x Amazon collab line is probably not on the horizon, this move could be indicative of future D2C expansion onto the infamous selling platform. It’s also indicative of the current success that many sellers are seeing on the platform.
Amazon accounts for significant percentages of retail ecommerce sales share across a wide variety of product categories (graphic below). Plus, Research shows that 56% of US consumers say that if they could only shop at one store, it would be Amazon. Amazon has a purchase-ready audience that sellers can leverage easily and effectively.
Unlike Google Ads, Amazon never takes users off of the platform when they tap on an ad. They’re able to seamlessly purchase items of interest and remain on a trusted platform for the entire experience. No wonder this Amazon Ad Agency reported an average conversion rate of 9.5% on Sponsored Product Ads!
Another bonus of selling on Amazon for retail giants like Victoria’s Secret: they have leverage to negotiate Amazon’s fee structure. This is especially advantageous given the increased cost of advertising on the platform. In Q1 2022, Amazon’s advertising business increased by 23% per Insider Intelligence. Retailers are realizing that if they don’t pay to have their products on Amazon, third party sellers and competitors will.
Victoria’s Secret isn’t the first major D2C player to foray into the world of Amazon selling - other household names like Adidas and Levi’s currently have storefronts on Amazon. Amazon has the volume and customer base to make selling worthwhile, but only if it doesn’t come at a cost that eats into the bottom line.
Companies that are already advertising (or interested in advertising) on Amazon can leverage Marin Software to make the most out of their efforts. Our unique Amazon integration allows advertisers to import Amazon Advertising campaigns into our platform, enabling you to view and comprehensively manage your Amazon campaigns, as well as accessing our full suite of automated bidding and reporting options. Reach out to your Marin Software representative to learn more!
If you’ve been considering implementing Meta’s Conversions API, there’s no time like the present. Meta is pushing advertisers to integrate Conversions API as a more robust tracking product than the existing Meta Pixel. While we won’t rehash the logistics associated with iOS 14, Conversions API is now the gold standard of tracking on Facebook (and beyond).
For those newer to Conversions API (CAPI), in essence it’s a server to server tracking system that works in conjunction (for now) with the Meta Pixel to improve data quality and campaign performance. Per Meta, CAPI was built to “honor people’s privacy and tracking preferences” while giving marketers a solution to share their internal data to improve advertising efficacy. It’s a win-win for both advertisers and platform users. But as with any new publisher solution, advertisers can be slow to adopt until they absolutely need to.
Part of this hesitation likely comes from confusion around the options for CAPI implementation, of which there are several that vary in accessibility and cost. Meta has recently introduced some easier options for implementing such as CAPI Gateway and Commerce Platform Integration. You can find the best solution for your advertiser here.
Even considering the potential challenges in setup, CAPI is still undeniably part of the future of advertiser tracking and Meta’s top solution for performance optimization and measurement. There are many reasons we recommend that our social advertisers use Conversions API, but these are at the top of our list:
Integrating Marin Attribution with Conversions API means even better visibility into cross channel conversions and the impact of your Meta advertising dollars. Marin Attribution comes with an “always on” dashboard with near real time data, simple tracking link creation, attributes user behavior across the customer journey on mobile and web, and more. Reach out to your Marin rep or schedule a demo with us to learn more!
Publisher skill certifications are a great resource for seasoned experts and novices alike. Even though seasoned professionals might balk at the prospect of sitting through a certification course, we’ve found that there’s always something to learn in the constantly evolving advertising landscape.
If you’re looking to level up your skills but don’t know where to start, we’re covering a few popular publisher certifications and our experts’ experiences with them.
Known by advertising OGs as Facebook Blueprint Certifications, these certifications have undergone an evolution over the years. Meta has continued to expand their certification offerings to include Associate and Professional level specialty certifications in a variety of Meta-related niches. Even experienced marketers will find the content of the study guides and exams challenging - Meta makes you work for that digital badge. While their courses are free, the exams will set you back anywhere from $99-150 apiece. Their exams are also proctored either in person or online, a throwback to high school exam season for many of us.
Customer Engagement Manager Lauren Neels recently took the Meta Media Buyer Certification:
“I recently completed Facebook’s Blueprint Media Buyer Certification. It was a valuable supplement to my experience as a working media buyer in the social space. The exam was a bit challenging (I recommend studying even if you have experience with media buying on Facebook), but it’s a great way to solidify your skills and set yourself apart in the industry. Since the blueprint exam is challenging, this is a certification that really means something to potential employers.”
The Apple Search Ads Certification is undeniably the best way to learn the basics of Apple Search Ads. You’ll learn best practices about all aspects of running Search Ads and Search Tab Ads. Apple also regularly updates their certification as their products evolve and notifies previously certified users, so you never have to worry about being behind the curve! This certification is also free to all, you just need to log in with your Apple ID to get started.
Here’s what our Customer Engagement Manager Kassi Hall had to say about the certification:
“For the Apple Search Ads certification, I think they had a good blend of information within their certification. With this in mind, I think that this certification would be helpful to both a digital marketing newcomer and a more seasoned veteran who may already know multiple platforms. Additionally, I think that the certification showed that their ads platform is intuitive and straightforward to use. Overall, I feel as though it was time well spent to complete a fairly short certification, and I would definitely recommend it to anyone looking to get more familiar with Apple Search Ads or for anyone who is interested in testing out running some ads in this space.”
Snapchat offers a robust library of courses and certifications for every skill level on the spectrum, aptly named Snap Focus. Their programs are very user friendly and some even offer hands-on exercises for those of us who learn best by doing. Unlike some other certifications out there, you don’t have to dedicate hours of time to completing a certification or course. Many are bite-sized for easy integration into your work day.
Sam Larson, our Social Product Manager at Marin, recently completed their Public Profiles for Business Certification:
“Most of Snapchat’s certifications are short enough to complete in a day or less, which makes them easy to fit into a busy work schedule. The concepts are presented in a way that’s easy to understand and put into practice. There are always new certifications and courses being released, so there’s always something new to learn for every skill level.”
Our social certification covers our Marin Social platform in depth. You’ll learn everything from the basics of using our software to time saving tips and tricks. You can expect to find clear instruction and interactive exercises to make the most of your time. This certification is great for current users and new users since there is always something new to discover about Marin Social.
If 2022 passes as quickly as the past two years have, it’ll be gone in the blink of an eye. Advertisers are paying close attention as Google is under pressure from regulators to meet its 2023 goal for deprecating tracking cookies.
After drawing criticism from privacy advocates, Google recently walked back FLoC (Federated Learning of Cohorts), a form of interest-based tracking that identifies users based on their shared interests, or “cohorts”. The concern from critics around FLoC was that it could make it easier for advertisers to identify users with “browser fingerprinting”, which shares information about user devices, browsers, and potentially demographic information.
Topics API is the latest proposal from Google for replacing third-party tracking cookies. Per Google, under Topics the browser identifies a user’s top interests for that week (things like “Fitness”, “Travel & Transportation”, etc) then shares them with participating sites and advertising partners. Topics are kept for three weeks on user’s devices and removed after that time. Google makes it clear that user’s Topics information will not be stored on external servers, including Google’s servers.
A bonus for user privacy advocates: in Chrome, Google is giving users the ability to view the topics associated with them, remove topics if they wish, and even the ability to disable Topics altogether.
Google goes into more detail about how this works in their recent announcement.
While most would agree that this is a good move by Google for user privacy, where does this leave advertisers?
The general consensus is (justified) concern from advertisers, especially those who confronted Facebook’s deprecation in targeting capabilities post iOS14.5 adoption. Broader targeting inevitably means more challenges in reaching the intended users, so growing pains should be expected.
In particular, marketers have raised concerns about Topic availability as a hurdle to targeting accuracy. The Topics API Github page lists only 350 “topics” so far, which some feel might not contain enough nuance to accurately target customers. Google maintains that this list is in an early stage of development, so this issue may be addressed in the coming months.
As compared with FLoC, Topics gives users more control and flexibility over how they receive targeted advertising. Both FLoC and Topics represent a step down in precision targeting, so advertisers will need to adapt.
Despite the uncertain future for Topics API and Cookie deprecation, there are steps advertisers can take to prepare:
Test Marin Software for More Performance Power - MarinOne’s bidding algorithm consistently outperforms publisher bidding AND gives advertisers greater visibility into bidding. Advertisers will appreciate the transparency we offer as so many publishers reduce available optimization levers.
It seems that the Facebook Reels revolution is here to stay as Meta recently announced the expansion of Reels on Facebook globally. This announcement introduced new opportunities for creators to make money with their Reels and with that (of course) new ad placements for brands to leverage.
Instagram Reels ad placements have been around since Q2 2021 as an opportunity for brands to leverage their vertically-crafted creatives to a wider audience. The expansion of Reels to Facebook indicates Meta’s continued path down the road of video-focused experiences.
This move won’t come as a surprise to advertisers. We’ve seen TikTok reach new heights in usership and revenue, YouTube has recently introduced YouTube Shorts with massive success, and both offer opportunities for creators to be compensated for their time and content. Meta is reading the room and following suit.
New product means new ad placement opportunities. In their announcement, they outline two new ad types that come with this launch: Overlay Ads and Full Screen Immersive Ads. We reached out to Facebook for more detail to share and received the following:
If you’re using Marin Social and would like to test Reels, you can access the new Reels placements by either:
If you want to see how your Reels are performing as compared with other creative, Marin Social makes it easy with our Charts feature. Here advertisers can see their best or worst performing ads by a variety of metrics at the touch of a button. Even better, our charts can be shared externally with a simple link for easy reporting workflows.
Facebook (or Meta, depending on who you ask) is simplifying how campaign objects are set, and simplifying them in the process.
ODAX is an acronym for “Outcome-Driven Ad Experiences”, signifying Facebook’s consolidation of campaign targeting options that is rolling out throughout 2022. Per Facebook, expected completion of the rollout is Q3 2022.
Once Facebook automigrates affected campaigns, you won’t be able to create campaign types with the objectives that are not included in the consolidated list. Not to worry, the team at Marin has you covered! Read on to learn everything you need to know about Outcome-driven Ad Experiences (ODAX) and how to handle the migration.
Under ODAX, Facebook campaigns will migrate from the original 11 available objectives to 6 campaign objective types. We can see how these will be mapped below.
Facebook explains that this change is designed to better align campaign objectives with widely accepted marketing objectives, reduce confusion in campaign setup, and help advertisers discover on-site solutions to use in their campaigns. In short, this change will make campaign setup more accessible for advertisers of all experience levels.
Facebook also teases cross-channel campaigns, stating that their mission is, in part:
“Once cross-channel conversion optimizations are available (e.g. website + app, website +shop), communicate the value of, and default advertisers into, these solutions make it easier for advertisers to adopt.”
The impact for advertisers will vary based on the campaign objectives in use. Facebook advises that advertisers using Messages, Video Views, and Conversions campaign objectives will be most affected by this change, at least partially because these campaign objective types will no longer exist under ODAX. Facebook provided the below chart with their announcement to show marketers how the new objectives will align with various goals and initiatives.
Advertisers running campaigns that will be affected by this change won’t need to take immediate action - Facebook assures advertisers that legacy campaigns will continue to run after implementation of ODAX. However, post-implementation there will be limitations to duplicating legacy campaigns and new campaigns will need to align with the new campaign objectives. After 100% rollout, Facebook plans to share an update about the eventual deprecation of legacy campaigns.
Though immediate action is not required, affected advertisers should begin to consider a strategy for transitioning to this new objective mix. Advertisers should also plan to monitor the performance of both legacy and new campaigns throughout the ODAX transition.
Marin Software is proactively working with Facebook to ensure that advertisers using MarinOne will have a seamless transition to the new campaign objective mix.
Click here for more on how MarinOne can help you drive campaign performance and growth for Facebook and other social publishers.
Apple Search Ads has been around for several years as a standout strategy for app marketing. Lower acquisition costs, high intent audiences, and straightforward setup have drawn advertisers to the platform (and kept them there). After the addition of Search tab campaigns back in May and the recent integration with MarinOne, if you’re not running Apple Search Ads yet - you should be.
If you’re not familiar with Apple Search Ads, here are a few motivating metrics:
Advertisers can choose between Apple Search Ads Basic and Apple Search Ads Advanced. Basic (as you might assume) is made for those with limited marketing experience, relying on automation to drive campaigns and performance. Advanced is for those with a bit more gusto for advertising, giving marketers more control over keywords, bidding, and audience refinements.
Apple Search Ads setup is similar to other search ads, so PPC natives will feel right at home with the recommended structure and terminology.
Apple Search Ads now offers placements on both the search results page and the Search tab suggested apps list. Search results ads are billed on a cost-per-tap (CPT) model while the newer Search tab ads are priced based on a cost-per-thousand-impressions (CPM) model. Unlike search results ads, Search tab ads don’t require keywords.
Apple Search Ads recommends search results campaigns separated by keyword themes: Brand, Category (read: non-brand), Competitor, and Discovery. Within each campaign, keywords are typically broken down into ad groups with exact match queries, broad match, and Search Match (Apple Search Ads’ flavor of automated intent matching). Advertisers can add negative keywords and refine audiences as needed to funnel intent.
Search tab campaigns work differently since they don’t require keywords, but advertisers still have control over bidding and audience refinements such as device, customer type, demographics, and locations. As mentioned above, Search tab campaigns are priced on a CPM basis.
MarinOne’s Apple Search Ads integration supercharges already powerful Apple Search Ads campaigns. From optimization to reporting, MarinOne offers unique advantages to app marketers. Here are all of the details:
Integrate your Apple Search Ads account with MarinOne and experience the difference. Reach out to your Marin Software rep to get connected.
Unless you’ve been living under a rock, you probably heard about Facebook’s announcement that certain detailed targeting options will be sunset in early 2022.
Here’s a quick review of the news straight from Facebook:
“Starting January 19, 2022 we will remove Detailed Targeting options that relate to topics people may perceive as sensitive, such as options referencing causes, organizations, or public figures that relate to health, race or ethnicity, political affiliation, religion, or sexual orientation.
Examples include:
While some are supportive of this change, other marketers are concerned about the implications for companies that leverage this targeting in light of an already rapidly changing advertising landscape. Cause-based organizations, political parties, healthcare brands, and many others will need to change tack in how they communicate with their audiences.
In the same announcement, Facebook also teased that they’re working on additional Ad Controls to enable users to see fewer ads related to gambling, weight loss, and other unspecified categories. They also reminded marketers that users currently have the ability to see fewer ads related to politics, parenting, alcohol, and pets.
So why’d they do it?
This latest announcement comes on the heels of escalating public scrutiny, FTC antitrust suits, and steadily increasing concerns around consumer privacy. Not to mention a huge rebrand. Facebook, er, Meta has had a busy few years.
In the announcement, Facebook states that they “heard concerns from experts that targeting options like these could be used in ways that lead to negative experiences for people in underrepresented groups.” While this move might pose a challenge for advertisers who use these detailed targeting options benevolently, Facebook’s move also removes the possibility that they will be misused.
Especially in a time of heightened scrutiny, it makes sense why Facebook would prioritize reducing the possibility of perceived negative experiences on the platform. Continuing to make Facebook an attractive option for social media users works in advertisers’ best interests as well.
What Advertisers Can Do (And How Marin Social Can Help)
Facebook’s announcement comes with several suggestions:
For marketers whose campaigns are impacted by Facebooks’ upcoming targeting changes, Marin Software’s social marketing experts are here to help you through the transition. Click here to schedule a demo with us and learn more about what Marin can do for you!
The 2021 holiday rush is upon us and advertisers are feeling pressure from the perfect storm of uncertain expectations, impacts of reduced tracking capabilities, inventory challenges, and rising costs of advertising.
McKinsey’s 2021 Holiday Report reveals that Facebook (67%) and Instagram (52%) are among the top platforms influencing holiday decision making. A whopping 87% of Gen Z shoppers surveyed derive shopping inspiration from social media, with YouTube, Facebook, and Instagram holding the top spots for platform inspiration. Social marketers will need a strategy that capitalizes on this intent while making the most of holiday marketing dollars.
If you’re still looking for inspiration to create a winning holiday strategy, we’ve prepared a few ideas to get you started. You can integrate these into your strategy with or without Marin Social, but the smart, time-saving features are a holiday gift that keeps on giving!
Ready to get started with Message Booster and MarinOne? Talk to your account manager or click here and we’ll be in touch soon.