A little about Labelium and Tough Mudder
Labelium is an international online marketing agency. For over 14 years, Labelium has helped drive the growth of prominent, high-profile websites, including LVMH, the L’Oréal Group, Sephora Europe, Club Med, Air France, Condé Nast Digital Europe and Société Générale, just to name a few. Their European, North American, South American, and Australian teams keep a close eye on the ever-evolving digital media space, allowing them to react quickly to changes and new technologies and recommend the most up-to-date solutions for their global clients.
Tough Mudder is a 10-12 mile obstacle course challenge designed by British Special Forces to test overall physical strength and mental grit while encouraging teamwork and camaraderie above all else. The largest team-based endurance event series, Tough Mudder is “probably the toughest event on the planet” and has hosted over two million participants in three continents since 2010.
Tough Mudder’s brand values on teamwork and camaraderie were integrated into our social ad campaign. With Marin Software and a strong and streamlined partnership focused on results, we were able to push the envelope and exceed all expectations. The fact that we increased video views by 16.3 million and saw exponential growth across all indicators clearly demonstrates that optimized social ad programs are a marketing imperative.
Labelium wanted to increase productivity and ensure client wins
Labelium oversees a large number of client campaigns with limited visibility and works closely with them to increase visibility and brand awareness. In addition, understanding the emergence of social as a powerful tool to reach and grow audiences, Tough Mudder wanted to use a best-in-class audience marketing tool to increase brand awareness and market share.
Tough Mudder had never run a video and link ad campaign on their social channels and wanted to get a better sense of how many total ad views they could generate at a profitable CPA. They started with a singular, overarching objective: ensure a year-over-year positive net outcome from 2014 to 2015.
Ad testing and optimization, coupled with audience segmentation
To meet the objectives of Tough Mudder and convert a lack of transparency into tangible results, Labelium chose Marin Social to A/B test a series of video and link ads. They built a Facebook Website Custom Audience to target people who previously expressed interest in the brand and would therefore be more likely to convert. Based on which ads drove more visitors to the Tough Mudder website, they could optimize their retargeting campaign accordingly.
Expectations exceeded
Tough Mudder saw positive increases in all brand awareness and conversion performance indicators, as well as associated decreases in ad spend:
- Clicks up +126%
- CPC down 77%
- Conversions up +29%
- Video views went from 0 in Q1 2014 to 16.3M in Q1 2015
- CPA down 60%
Running ads across Google, Bing, Amazon, and social media is necessary for online vendors and sellers. So why is analyzing the performance of those ads so complicated?
Data fragmentation and walled-garden publishers create roadblocks for retail marketers. You’ve got ASINs on Amazon, SKUs on Google Shopping, Meta Advantage Plus, and more – making it hard to align data and get the full picture of a product’s performance. Manually unifying cross-channel data for each product is a tedious process that you honestly don’t have time for.
It’s time to break down data silos with an AI-powered reporting and optimization platform like Marin. Here are five problems you’re probably facing today that Marin can solve.
1. It’s hard to compare product performance across channels
Retail marketers need to be able to compare conversion rates by publisher to spot sales trends. What if a product suddenly starts driving a significantly higher conversion rate on Amazon than on Google? You’ll want to identify that variance immediately to understand what’s working on Amazon and apply what you've learned to your search and social campaigns.
We make it easy to analyze how every product is performing across publishers. No more pulling data from each ad platform and unifying it in a spreadsheet. Marin marries cross-channel data for each SKU – and pulls in conversions and revenue from your source of truth, too. It also matches SKUs to ASINs, making it easier than ever to compare performance between Amazon and your other ad channels.
Thanks to Marin’s data visualization suite, you’ll never need to do manual data pulls or create visualizations again. The data model is unified and built-in. It’s all right there in the app, so you can move at the speed of business when making critical decisions about where to spend your next dollar. And if you like using spreadsheets, it’s one click to open our reports in Excel.
2. Your sales are impacted by social media trends
If sales for one specific product suddenly skyrocket, congratulations - an influencer may have recommended it to their audience. If you sell in the beauty, lifestyle, fashion, or wellness spaces, you’ve probably experienced this more than once. It’s important to recognize those surges the second they happen so that you can capitalize on them.
Marin’s Alerts will keep you on top of unexpected shifts in performance by sending a report straight to your inbox. The Alert’s thresholds are totally customizable, but a common one is for campaigns where spend has increased or decreased more than 70% day over day. If any campaigns meet your chosen thresholds, you’ll be emailed a report with all the relevant data and details, making it easy to decide what to do next. And once you’ve determined your next move, you can update budgets, bids, and settings for all your ads right in the Marin grid.
If you’re looking for something more turnkey, our Anomaly Detector might be for you. This AI-powered alerting tool doesn’t require any setup. It automatically identifies deviations in performance and sends a sharable, actionable email explaining what changed and what to do about it.
3. You need an optimization suite that understands the big picture
Jumping from one ads manager to another can be frustrating, especially since some UIs work better than others. And many campaigns share the same goal across publishers, but thanks to those pesky walled-gardens, you have to navigate through each interface to change ROAS targets for a campaign group. But not with Marin.
Our optimization suite is a command center for all your bidding needs. Tweak bids or targets for all your different campaigns in one grid. Or, unify everything with Marin Bidding. Our bidding algorithm runs across all your channels, so you can map Google, Bing, and Amazon campaigns that share a ROAS target to one Strategy in Marin, making optimization management easier than ever. With one click of a button, update targets across all your PPC publishers. You can also mix and match Marin Bidding with publisher bidding if you prefer.
The TL;DR? You tell the AI what to do. You handle the strategy because that’s what you rock at. Marin automates implementation and performance monitoring based on the strategy you choose.
4. Distributing budget across campaigns and channels is complicated
What if you could ensure that every campaign always has the most efficient daily budget possible? With Marin, you can. Simply set a monthly spend goal for a category of campaigns that share a budget, like brand, non-brand, or by geo. Then, choose a ROAS target. Once you’ve customized your settings, Marin’s AI will allocate your overall budget across campaigns by updating publisher daily budgets, giving the majority of spend to the products with the most marginal opportunity to drive revenue. The algorithm runs daily, so it’ll pick up on any shifts in the SERP and adapt daily budgets as needed. Sounds blissful, right? Let our AI take budget allocation off your plate. Learn more about Marin’s industry-leading budget allocation tool here.
5. Expanding to new channels is daunting
If TikTok gets banned in the US, are you ready to start advertising on Lemon8? Retail moves fast, and your brand can’t take years to establish a presence on the next major social media app.
Marin simplifies the process of testing new channels. You can review the performance of your products at the SKU level by publisher to decide where to start. For example, if you’re seeing success with Amazon Ads and want to test out Google Shopping, simply navigate to Marin’s Product Performance report to understand what your top-performing ASINs are.
Then, you can use our bulk-create tool to build Google Shopping campaigns for those products that you already know drive sales. That way, you’ll put your best foot forward when launching on Google. And you can do all the analysis, campaign creation, editing, and performance monitoring necessary to test a new publisher without leaving Marin. No more hopping from Amazon Ads to Google Ad Manager. Marin will be your mission control center, making it possible to do all your reporting and editing in one window.
…And so much more!
We’ve barely scratched the surface of what Marin can do for your retail media and shopping campaigns. Our customizable platform can solve almost any paid media problem, and automate almost any optimization or reporting workflow. But don’t take our word for it – we’ve got a plethora of case studies detailing how Marin has revolutionized one paid media program after another. And if you want to discuss your unique business needs with a Marin expert, we’re more than happy to chat.
