Background
Verisure is a leading provider of professionally monitored security solutions. The company has nearly three million customers in 14 countries across Europe and Latin America, and has grown to be the second largest home alarm provider in the world.
The Verisure and Marin Social partnership started when Verisure was looking for a flexible advertising platform that would increase their volumes, decrease costs per lead and save time relative to using Power Editor alone. Their existing account had been built over time and needed to be restructured because they wanted to scale their activity and the old structure didn’t allow to spend more efficiently.
The team was also looking to reduce manual optimisation times and adopt automated optimisation features – restructuring to be aligned with best practices. Because they rely on offline sales, they wanted to have the full visibility and optimise on offline sales data.
Working with Marin Social has been a game-changer for Verisure’s Social Ads strategy and performance. We gained a lot of automation and efficiency. Thanks to the platform’s strong capabilities and features, we were able to break the line between digital media & business KPIs. The matching of digital media & offline sales data results in campaigns being optimized with our own business indicators.
Challenge
As the majority of Verisure’s sales happen offline, the digital marketing team had little visibility into the true impact of Facebook campaign performance. They chose Marin Software as the partner to measure Verisure’s offline event data, so that the team could easily connect the company’s CRM system into Marin Social, and close the loop between digitally captured leads and non-digital conversions.
Solution
Marin leveraged a few key tactics to ensure that the Verisure team met their offline conversion goals:
- Social Media Marketing Experts: With a global team of experts, Marin Software discusses recommendations and social media best practices on a continuous basis, working to constantly refine and improve Verisure results. Examples of these included retargeting higher-intent users with Facebook Lead Ads, improving campaign structure (resulting in a 33% decrease in CPL), and incorporating daily budgets vs. lifetime budgets (7% decrease in CPL).
- Marin’s Automated Tools to Improve Performance: Marin Social’s Bulk Ad Creator, Mass Editor, URL Builder, and Budget Allocation tools automate routine tasks for the end-to-end ad management workflow. The resulting efficiencies meant more of the team’s time could be devoted to pursuing other corporate goals and improving profitability with their digital marketing efforts in real-time. In order to measure some of these efficiencies, the team performed a split test with the Budget Allocation tool, which showed that campaigns using this feature delivered a 16% lower CPL. Marin Social Media Plans also made it easy to organize the creatives by different strategies and campaign objectives.
- Message Booster: Verisure automatically promoted high engagement organic posts as paid advertisements using Marin’s Message Booster, increasing the reach of its brand in France and driving additional conversions.
Results
Because of its partnerships with Marin Software, the digital marketing team at Verisure was able to witness impressive growth while hitting key company goals:
- 87% increase in offline booking year-over-year, and a further 28% increase compared to the previous quarter
- More than 15% decrease in CPL for campaigns using the Marin Budget Allocation tool
We know that AI is everywhere, but it’s still worth taking a moment to think about what the year ahead has in store for us. We present our thoughts on the most meaningful forces driving changes for performance marketers in 2024.
1. AI Transforms Supply
Artificial intelligence is redefining how we find and access information information, which means the surfaces for advertising will continue to evolve. AI-driven Search, like OpenAI's ChatGPT, Perplexity, and even Google Gemini, is better than a page full of links.
These AI systems are shifting user behavior, with more consumers preferring AI-powered search to deliver contextual answers. For advertisers, this means evolving ad formats integrated into conversational AI interfaces. OpenAI is “weighing” whether to offer ads. Imagine AI-guided shopping assistants recommending products based on real-time queries, with ads seamlessly embedded into these interactions. The challenge will be adapting inventory and placements to fit this new AI ecosystem.
2. AI Transforms Creative
Generative AI is revolutionizing ad creative, enabling brands to produce personalized, immersive content at scale. Instead of static messaging, brands can deploy dynamic campaigns that adapt to audience sentiment and trends in real time.
Even Coke has released an AI-generated commercial. The Ad Platforms are rushing to expand generative AI capabilities. As these tools mature, the "right message to the right audience" paradigm will feel outdated, replaced by hyper-responsive creative that shifts with cultural "vibes." This ability to quickly iterate creative will empower marketers to stay relevant and resonant.
3. AI Transforms Workflows
AI is moving beyond answering questions—it’s starting to do the work for us. We have long automated routine tasks like budget allocation and campaign creation, but this year, AI agents can get s#@t done for you with a simple prompt. This evolution is helping marketers focus on strategy and insights rather than execution.
Reactive Agents are great and will have a significant impact on daily tasks. Still, proactive AI continuously scouring your account for opportunities and inefficiency will lead to even better performance, driving efficiency and scalability like never before.
4. Shoppable Everything
The boundary between content and commerce is blurring. Social platforms, streaming services, and even podcasts are integrating shoppable ads to meet consumer demand for instant gratification. Platforms like Instagram, TikTok, and YouTube have already launched robust shopping integrations, but the trend is expanding.
In 2025, expect "shoppable everything" to gain traction, from QR codes on live streams to in-app shopping experiences on emerging platforms like BeReal. Have you bought something from your TV yet? Next year, you probably will. According to eMarketer, social commerce sales are projected to reach $1.2 trillion by 2025, with brands investing heavily in seamless, purchase-ready experiences.
5. Ads Everywhere
Subscription fatigue is real, and platforms are responding by increasing ad-supported models. From Netflix to Disney+, previously ad-free platforms are introducing tiered subscriptions with ads, creating new inventory for marketers.
Retail media networks are also booming, expected to command 25% of media spend by 2028, according to eMarketer. Anyone who has a captive audience is building a media network (see Western Union). This diversification offers brands more options to reach their targets, but it also requires careful strategy and tooling to manage campaigns across these expanding networks.
6. Evolving Privacy Laws
Consumer privacy continues to be a focal point, with eight new U.S. state privacy laws going into effect in 2025. These are similar to California's CCPA but add complexity for marketers, who must navigate an increasingly fragmented regulatory landscape.
Compliance will require robust systems to manage consent and protect consumer data. Additionally, marketers must focus on privacy-compliant targeting strategies, such as first-party data and contextual advertising, to stay competitive in a cookieless future.
7. The New Measurement Imperative
Accurate measurement is increasingly challenging as data collection becomes more challenging, especially if you rely on last-click attribution. Marketing mix modeling (MMM) and incrementality testing are emerging as key tools to evaluate campaign performance. Meta offers Robyn, Google has Meridian, and independent solutions address this measurement challenge.
But a better understanding of how your investment is performing and shifting dollars to the highest-performing opportunity can significantly improve your performance…what would you do with a 5x increase in conversions?
8. Google DOJ Ruling: Uncertainty, but No Immediate Action
The U.S. Department of Justice's antitrust case against Google creates uncertainty in the ad tech space. The DoJ has thoughts, however, with a new administration likely to take office in 2025, material changes to Google’s business model are unlikely in the short term.
However, given this continued uncertainty and the broad range of other platforms, marketers are wise to lessen their dependence on the Google marketing stack. Staying nimble and monitoring regulatory developments will be crucial to navigating potential disruptions.
9. The Shift to Contextual Targeting
As third-party data diminishes, contextual targeting is making a comeback. This strategy focuses on placing ads within relevant content rather than relying on individual user data, creating opportunities for brands to align with consumer interests in a privacy-friendly way.
The Burger King ‘Whopper Detour’ campaign is a prime example of successful geo-targeted contextual advertising. Innovatively leveraging location-based marketing, the campaign strategically targeted those within 600 feet of a McDonald’s location. By setting up a geo-fence around competing restaurants, Burger King could identify and connect with potential customers who were nearby. The ad was triggered by the customer’s proximity to McDonald’s and offered contextually relevant content, appealing to individuals who were likely already considering fast food purchases.
10. Cross-Channel Alignment
With more platforms and channels than ever, cross-channel alignment is essential. Consumers expect seamless experiences across devices and touchpoints, and marketers must deliver cohesive campaigns to stay competitive.
Managing and optimizing your programs in a unified platform is the cheat code for 2025. This type of integration streamlines workflows and ensures consistent messaging and performance measurement across all channels. In 2025 breaking down internal silos is a must-do.
Conclusion
Performance marketing in 2025 will be defined by the continuation of many of the themes we have been living through, but that doesn’t make them any less impactful. Staying ahead means embracing AI, preparing for regulatory changes, and adopting strategies prioritizing privacy and cross-channel integration. By aligning with these trends, marketers can position themselves for success in an increasingly complex and competitive landscape. Need help keeping up?
